Refund policy

Return Policy

Thank you for shopping at almawridus.org! We value your satisfaction and want to ensure you have a smooth and transparent return process. Please take a moment to read our return policy below:

 

1. Returns:

You may return any unused and unopened item purchased from us within 7 days of the date of delivery for a full refund.

 

2. Exclusions:

  • Personalized or customized items cannot be returned unless they are defective.
  • Gift cards and downloadable software products are non-returnable.

 

3. Return Process:

  • To initiate a return, please contact our customer support team at info@almawridus.org or (972) 370-5083 .
  • We will provide you with a Return Merchandise Authorization (RMA) number and detailed return instructions.
  • Pack the item securely in its original packaging, including any accessories, manuals, and documentation.
  • Clearly write the RMA number on the outside of the package.
  • Ship the return to the address provided by our customer support team

 

4. Refunds:

  • Once we receive your return and inspect the item, we will process your refund within 7 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Please note that shipping fees are non-refundable, and you will be responsible for return shipping costs unless the item is defective or damaged upon arrival.

 

5. Damaged or Defective Items:

If you receive an item that is damaged or defective, please contact us immediately, and we will arrange for a replacement or refund at no additional cost to you.

 

6. Cancellations:

You may cancel an order within 7 business days of placing it, provided that it has not already been shipped.

 

7. International Returns:

International returns may be subject to additional shipping fees and import duties. Please contact our customer support team for more information.

 

8. Contact Us:

If you have any questions about our return policy or need assistance with a return, please don’t hesitate to contact our customer support team at info@almawridus.org  or  (972) 370-5083 .


Note:

  • Our return policy is subject to change without notice, so please review it regularly for updates.
  • By making a purchase with us, you agree to abide by our return policy.

Thank you for choosing almawridus.org. We appreciate your business and strive to provide you with the best shopping experience possible.